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Partner Insights Specialist

You are a pro-active and ambitious marketing specialist with experience in customer loyalty marketing. You are a confident communicator who is at ease working with external stakeholders, and a contributing member of internal teams from different work streams. You enjoy having multiple projects on the go, and have a flexible mindset that allows you to move easily between projects as priorities shift.

Smart, Savvy + Associates has partnered with our client, Save-On-Foods, in their search for a Partner Insights Specialist. This role works directly with the Partner and Rewards Manager - More Rewards to support external partners as well as collaborate with teams across the organization on loyalty program initiatives. If you’re self-motivated and a great team player, and have experience in project management and/or change management for within a business environment, this might be your next opportunity!

About the role:

  • The Partner Insights Specialist role supports More Rewards program projects including both the points issuance and points redemption work streams. Main areas of responsibility include:
  • Build and manage new and existing relationships with a variety of internal/external partners including meeting with stakeholders to review and document project status
  • Manage customer analytics reporting for external partners and internal users using Excel and Qlikview to establish and regularly update KPI dashboards
  • Identify optimization opportunities and analyze performance reports to plan future activities and plan remedial action
  • Support the preparation of joint business plans for large and strategic partners
  • Effectively manage the onboarding of the More Rewards program to new external partners

About you:

  • Post-secondary education in marketing, business, or related area
  • 5+ years of experience in project/change management with strong problem-solving skills
  • 2+ years of business development or client management experience
  • Experienced Excel user, including advanced functions
  • Demonstrated understanding of customer loyalty marketing
  • Superior attention to detail and an intermediate analytical business acumen paired with agile mindset

About Smart, Savvy + Associates Recruitment Professionals

Smart, Savvy + Associates is Canada’s fastest-growing marketing recruitment specialty firm. We are fully focused on helping companies connect with talented, proven marketing, communications and sales professionals to help grow their businesses.

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